Jennifer Thompson, MLIS
CEO and Founder

Grace naturally drives efficiency and effectiveness for organisations. It’s been my pleasure to know Grace for several years where she always overdelivered regardless of the project's complexity. She has many skills that made this happen listed below.

However, underpinning all these strengths is how adept she is at making good decisions independently and quickly. This is an irreplaceable skill that is often challenging to find in the workplace.

Communication skills: Clear, concise, and effective communication, both written and verbal.
Proactive: Anticipating needs and taking initiative without waiting for instructions.
Tech savviness: Proficiency in relevant software and technology, enabling efficient remote work.
Attention to detail: Ensuring accuracy in all tasks, no matter how small.
Problem-solving skills: Ability to handle unexpected issues and find solutions quickly.
Time management: Balancing multiple tasks and meeting deadlines consistently.
Confidentiality and trustworthiness: Handling sensitive information with discretion.
Adaptability: Flexibility to adjust to different tasks and working styles.
Customer-Focused mindset: Prioritising the needs and satisfaction of clients.

Sam Jacobson
Director
The Future Project ServiceNow Specialists

Jen Wells
Co-Founder

Grace has been an absolute joy to work with over the last four years. The client that we work with are on a global scale, with various finance divisions and complex stakeholders and Grace has seamlessly helped us to knit them all together in managing contracts, invoices, and purchase orders.

The biggest compliment that I can give Grace is that we now have a friendship as well as a business relationship and I would highly recommend working with her. There cannot be many better Executive Assistants out there.

I had the pleasure of working closely with Grace in her role as an Executive Assistant, and I can confidently say they are one of the most organised, reliable, and detail-oriented professionals I’ve encountered. Her ability to manage complex diaries, coordinate schedules, and ensure everything runs smoothly across large and diverse teams was truly exceptional.

Grace consistently demonstrated a proactive approach to diary management, skilfully juggling multiple priorities, meetings, and appointments, often across different time zones. Her meticulous attention to detail ensured that all stakeholders were aligned, and no important detail was ever overlooked.

In addition to managing schedules, Grace also played a key role in overseeing our team's budget. She handled this with remarkable efficiency and precision, ensuring that all expenses were tracked accurately and that the budget was managed within set limits. Her ability to streamline processes and find cost-saving opportunities while keeping everything on track was invaluable.

Beyond her technical skills, Grace brought clear communication, and a collaborative spirit to every interaction. She excels at staying calm under pressure, handling urgent matters with ease, and anticipating the needs of the team.

I highly recommend Grace to any organisation in need of a top-tier executive assistant. Her dedication, organisational acumen, and financial management capabilities are second to none.