Organisational proficiency has always been an inherent part of my identity, seamlessly blending into both my personal and professional life. The satisfaction derived from lightening the load for others is a driving force behind my commitment to what I do.
Upon completing my higher education in modern foreign languages, my working career began at NatWest Bank, where I quickly found my passion for customer service, earning promotions and eventually transitioning to NatWest Business Centre. In this role, I didn't just manage a portfolio of business customers; I had the privilege of building lasting relationships with clients, each with their unique stories and aspirations. Collaborating with the senior business manager, we not only achieved financial goals but fostered a supportive environment where everyone's success mattered. My commitment to confidentiality ensured that every client felt secure in their dealings with us.
Moving on to The Porchester Group, now rebranded to Totus Wealth Management, I stepped into the role of Personal Assistant and Office Manager with a mindset of not just managing daily operations but enhancing the overall work experience. Serving as a Private Personal Assistant to the director's high-net-worth clients, I undertook responsibilities beyond the typical scope of my role, enhancing my qualifications by attaining certification as a financial adviser and mortgage specialist. This additional expertise empowered me to provide clients with a more comprehensive understanding of financial matters. My commitment extended beyond administrative duties and client service, encompassing the reorganisation and management of office operations, overseeing the management of a listed building, and facilitating subletting arrangements as well as undertaking booking keeping for the director’s businesses and property portfolio. This multifaceted engagement not only underscored my organisational expertise but also demonstrated my unwavering commitment to surpassing expectations in all aspects of business operations.
During my tenure at Tesco Head Office, the opportunity to deputise for board-level Personal Assistants provided me with valuable insights into the intricate dynamics of executive support. Beyond refining my administrative skills, this exposure underscored the importance of building genuine connections in fostering exceptional collaboration, transcending the professional realm. The versatile nature of my responsibilities during this period not only showcased my adaptability but also emphasised my commitment to contributing meaningfully to the success of the team and the organisation as a whole. My career evolved significantly, transitioning from a Personal Assistant to the role of Programme Coordinator within just one year. In this dynamic position, I assumed responsibilities that surpassed traditional diary management and event coordination. Serving as a reliable point of contact, I embodied a blend of cordiality and efficiency essential for the success of the team. A notable aspect of my role involved extensive involvement as a Project Coordinator, where I played a key role in supporting Project Managers in the delivery of larger scale projects. This encompassed coordinating various project-specific activities, liaising with diverse stakeholders, and ensuring seamless communication between teams. Through this experience, I not only refined my organisational and multitasking skills but also contributed significantly to the successful execution of complex projects.
In my position as an Executive Assistant at LGC Biosearch Technologies, I managed complex inboxes, organised conferences, and orchestrated international travel for key executives. Beyond administrative tasks, I played a pivotal role in establishing a successful travel department within the division, showcasing my commitment to operational excellence.
Throughout my journey, my love for numbers has been a constant, influencing everything from financial management to project coordination. As I welcome prospective clients, I bring not just a wealth of professional experience but also a personal touch. My warmth, dedication, and ability to connect with people are integral to the success of every task, project, and event I undertake. Here's to the journey, and I look forward to the opportunity of building meaningful connections with you.